Protect your home or business
Is to provide you and your staff with peace of mind, secure in the knowledge that your business is being protected.
Our fully trained CCTV Monitoring operatives will act on predetermined procedures (set by you “the client”) this may include, verbally challenging any potential intruder or/and contacting the police, emergency services and HPS’s Response Units.
After the close of business HPS will assume control of the security arrangements for your business or premises.
HPS’s CCTV Monitoring software package enables us to monitor 95% of any CCTV system giving potential clients the opportunity to benefit from our package without any installation charges. If your system is one of few systems that can not be collaborated with our software, we are happy to assist you with a hardware upgrade with minimal costing.
When any internal or external alarms are activated, live images of the incident that caused the alarm will be automatically forwarded to our cctv monitoring facility.
24 Hour Control Room
HPS Guarding Services has a control facility located in our Head Office; this facility is manned 24 hours a day, 365 days of the year and is supported by the latest technology which enables us to provide a comprehensive Help Desk service to customers.
This is the heart of our company’s operations and provides the initial link between the staff on site, the different tiers of internal management and our clients. The facility is manned by experienced control room staff members all of whom have worked on site at grass roots level and understand the problems that staff on site can experience, especially lone workers. One of the most important aspects of the control room is ensuring the safety of lone workers through effective monitoring and response.
On a day to day basis the control room staff are responsible for ensuring all contracts are staffed with trained people, scheduling, arranging cover for holidays and training, dealing with alarm responses, emergency situations, remote CCTV monitoring and day to day liaison with staff and clients. We are proud of the fact that the majority of our control room staff have been with us for a long time and have an excellent knowledge of our client’s requirements; in fact most of our clients are on first name terms with our control staff. Without the support of the control room it would be very difficult to coordinate all the companies’ activities.